The social media boom has transformed our lives, shaping everything from the way we shop and socialise to how we do business.
Change-hungry citizens have turned to mobile digital communications during key world events from the London riots and the subsequent ‘clean up the streets’ campaign to the so called ‘Twitter revolutions’ in Tunisia and Egypt.
But do social networking technologies really make it easier for communities to change the world? Or do they merely promote weak links between people rather than the strong links that are needed for real social revolution? And how should we design future digital technologies – technologies with built in grassroots democracy?